These six measures are the ask step. They belong to the same total as the ten page measures. The read step says whether a page can be fetched and quoted. The ask step says whether an answer names the campaign. Each measure is still shown on its own. A high mention rate with an inaccurate description, or with a negative tone, is two lines in one result, and both can lower the total.
The sample is four prompts on one engine, Grok, with web search, when an engine key is configured for the server. The recorded context is the prompt, the raw answer, the engine and surface, the date and time, country United States, account state “api”, the model name the API returns, and the visible citation URLs. This is not a logged-out consumer session on ChatGPT, Perplexity, Gemini, or Google, and it is not a market-wide rate. If the key is missing or the sample returns no text, each answer measure stays blank and the total is the page measures only.
Three prompts leave the campaign name out. They cover finding options and comparing options, for a voter or a buyer, in the city and state from the form. The fourth prompt names the campaign and asks for background, office, and contact information. That fourth prompt is for description accuracy only. It is not eligible for mention rate, answer position, or share of voice. A discovery prompt that already contains the brand is also ineligible, so the brand name cannot inflate mention rate.
- Mention rate is the eligible answers that name the brand, divided by eligible answers. A direct name, an abbreviation, or a product name counts. A fuzzy reference, such as the domain with no name, is counted beside the rate and does not increase it.
- Answer position is the first explicit mention of the brand. The buckets are first recommendation, inside the first three named options, a longer list, or a caveat rather than a recommendation. An ordered list uses the list order. With no list, the check uses the order the names appear in the text.
- Competitor share of voice is this brand’s mentions divided by mentions of every name tracked in that same buyer, job, and stage. Names supplied as competitors count, and so do other names an answer lists. The check does not add those groups into one share.
- Citation sources record the URL the answer shows and its root domain. Each domain is classed as your website, a review or directory, an editorial publication, a community or forum, a competitor website, or another third party. A domain is counted once in an answer, even when several visible URLs share it. Own-domain coverage is eligible answers that cite your domain, divided by eligible answers. An answer with no visible URL is “no visible citation.” It is not evidence that the model used no source. URLs a tool opened but did not show are stored apart from citations.
- Description accuracy is graded only where the answer names the brand, against the phone on the page and the city, state, and office from the check. The grades are accurate, partly accurate, inaccurate, and unverifiable. Accurate scores 1, partly accurate scores 0.5, and inaccurate scores 0. Unverifiable answers are left out of the points.
- Sentiment is the tone of those named answers: recommended, neutral, cautionary, or negative. Recommended scores 1, neutral 0.6, cautionary 0.3, and negative 0. The supporting sentence is kept with the raw answer. Sentiment does not change the accuracy grade.
Answer position turns the buckets into points: first recommendation 1, inside the first three 0.7, a longer list 0.35, and a caveat 0.2. Share of voice uses the mean of the prompt-group shares. The groups stay listed, and they are not added into one raw count. Own-domain citation coverage is the citation ratio.
A line under a signal still names a next step. Mention rate under 50 points to category relevance and third-party presence. Fewer than half of the named answers in the first recommendation or the first three points to differentiation and comparison evidence. Share of voice under 30 inside a prompt group points to the sources that support the names leading that group. Own-domain coverage under 25 points to source accessibility and external references. An inaccurate or partly accurate description points to the official facts on the page and to stale third-party profiles. A sample that is mostly cautionary or negative points to the pages that frame the brand that way.